Reference

How link pphoki.com Handles Your Personal Data

At link pphoki.com, your personal data is collected only for specific, stated purposes — account creation, payment processing via DANA, OVO, GoPay, and QRIS, and customer support.

No data sellingDANA, OVO, GoPay & QRIS protectedAccount-level encryptionRetention limits enforcedContact us anytime

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What This Privacy Policy Covers and Why

link pphoki.com Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy applies to all data we collect when you open an account, make a deposit via DANA, OVO, GoPay, or QRIS, or contact our support team. We collect your name, email address, account credentials, device identifiers, and transaction records. Payment transaction data — including

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amounts processed through QRIS or bank transfer — is retained only as long as required by applicable financial record-keeping rules. Access to and use of our platform depends on local law. We process your data under the principle of data minimisation: we request only what is
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necessary to keep your account secure and your payments running correctly.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct, or delete personal data we hold about your account, our privacy team is reachable seven days a week. You can submit a data request via live chat between 08:00 and 23:00 WIB, send a detailed email to our privacy address, or open a support ticket directly from your account dashboard. We aim to acknowledge every data request within 24 hours and resolve it within five business days.

Team online

Live Chat

Available daily 08:00–23:00 WIB. Start a chat from the account dashboard and select 'Privacy Request' to route your query directly to our data team.

Email Support

Send your full name, registered email, and a description of the data request to our privacy address. We aim to reply within 24 hours on business days.

Account Ticket

Log in to your account, go to 'Help & Support', and open a ticket tagged 'Data & Privacy'. This creates a reference number you can track in real time.

DATA HANDLING PRACTICES

Six Ways We Protect What You Share With Us

From the moment you open an account on link pphoki.com — whether you are in Bandung or anywhere else in Indonesia — your data passes through encrypted channels and is stored behind…

End-to-End Encryption

All data transmitted between your device and our servers uses TLS encryption. This includes login credentials, payment details submitted via OVO or GoPay, and chat messages sent to support.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage cookie preferences in your browser settings at any time without losing your account access.

Account Security Steps

Your account is protected by a password you set and an optional verification layer. We never store your payment PIN for DANA, OVO, or GoPay — those transactions authenticate directly through each payment provider.

Data Retention Limits

We retain active account data for as long as your account remains open. After account closure, personal data is held for a maximum period required by applicable Indonesian financial regulations, then securely deleted.

Third-Party Disclosure Rules

We share data with payment processors like DANA and QRIS only to complete your transactions. We do not share your data with advertisers, analytics resellers, or any unrelated commercial parties.

Your Right to Access and Correct

You can request a copy of the personal data we hold, ask us to correct inaccurate records, or request deletion of non-essential data at any time via live chat or the support ticket system.

Common Questions About Your Privacy on link pphoki.com

Below are the questions we hear most from people reviewing our privacy practices before opening an account. Each answer reflects how we actually handle data — no vague language, no generic disclaimers.

We collect your name, email address, account password, and device information. If you deposit via DANA, OVO, GoPay, or QRIS, the payment provider shares a transaction reference — we do not store your payment app credentials or PIN.

We share data only with payment processors required to complete your DANA, OVO, GoPay, or QRIS transactions. No data is sold to advertisers or marketing networks. Access to your records is restricted to authorised staff only.

After you close your account, we retain personal and transaction data for the minimum period required under applicable Indonesian financial rules. Once that period ends, your data is securely and permanently deleted from our systems.

Yes. Submit a data access request via live chat (08:00–23:00 WIB daily) or open a support ticket tagged 'Data & Privacy' from your account dashboard. We will provide a summary of held data within five business days.

We use session cookies to maintain your login and optional analytics cookies to monitor page performance. You can disable non-essential cookies in your browser settings at any time; doing so will not lock you out of your account.

Yes. Deposits via GoPay or QRIS are authenticated directly by the payment provider. We receive only a transaction reference number; we never see or store your GoPay PIN or QRIS QR credentials on our servers.

Contact our privacy team via live chat or by email with your account details and a clear description of the concern. We acknowledge all privacy complaints within 24 hours and aim to resolve them within five business days.

How link pphoki.com Handles Your Personal Data

How to Reach Us About Your Data

Live Chat

Email Support

Account Ticket

Six Ways We Protect What You Share With Us

End-to-End Encryption

Cookie Policy

Account Security Steps

Data Retention Limits

Third-Party Disclosure Rules

Your Right to Access and Correct

Common Questions About Your Privacy on link pphoki.com

01 What personal data does link pphoki.com collect when I open an account?

02 Does link pphoki.com share my data with third parties?

03 How long does link pphoki.com keep my account data after I close my account?

04 Can I request a copy of the data link pphoki.com holds about me?

05 How does link pphoki.com use cookies, and can I turn them off?

06 Is my payment data safe when I use GoPay or QRIS to deposit?

07 Who do I contact if I believe my data has been handled incorrectly?

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